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#HOW TO RECALL AN EMAIL ON MAC OUTLOOK PC#

On the recipient's computer, one of the following results occurs: This results in behavior similar to what occurs when Outlook isn’t configured to automatically process messages. On the recipient's computer, either by rule or by action of the recipient, both messages are moved to the same folder. The original message and the new message are both available to the recipient. This occurs regardless of the Outlook configurations and the read status of the message. If the recall message and the original message exist in separate folders, the recipient receives a message that states a recall attempt failed. On the recipient's computer, either by rule or by action of the recipient, the original message is moved out of the Inbox to another folder and the recall message remains in the Inbox (or it is moved to another folder also). You recall the original message and replace it with a new one. However, the message remains in the recipient's Outlook folder. In that scenario, Outlook says it deleted it, but it cannot do so.Note: If the original message is marked as read (viewing in the Reading Pane isn’t reading in this scenario) when the recall message is processed, the recipient is informed that you, the sender, want to delete the message. Sometimes, the option is listed but does not work if Outlook is not using Microsoft Exchange. Note: The email type must say “Exchange,” or you cannot properly recall any email messages. Find the correct email under the “Name” column and view the email account details found under the “Type” column.In the pop-up settings menu, click on the “Email” tab if not already selected.Choose “Account Settings” from the dropdown list.Select “Account Settings” on the right pane.

#HOW TO RECALL AN EMAIL ON MAC OUTLOOK PC#

Checking Recall Eligibility on a Windows PC

If you think you should be able to recall emails, here is a straightforward way to check if your account is eligible.

The original message gets moved from the recipient’s inbox (such as via custom Outlook rules).

The recipient is using Cached Exchange Mode and is working offline.

You’re using Azure Information Protection.

You are not using a Microsoft Exchange Server to handle your emails in Outlook.

You are sending a message outside your organization.

Recalling Outlook messages does not work if: Message Recall Option in Outlook Not Listed

If you checked the “Delete unread copies and replace with a new message” option, a window opens to create a new message.

Choose to delete unread copies or delete them with a new message, then click “OK.” If you’d like to receive a status message on the deletion process, check the box next to “Tell me if recall succeeds or fails…”.

Within the “Message” tab found at the top, click on the “Actions” ribbon or menu option (depending on which version of Outlook you’re running.) Select “Recall This Message” to delete the email from recipient mailboxes.

This action opens the message in a separate window that presents different options at the top.

Double-click the message you’d like to recall from within the adjacent pane (messages pane).

In Outlook, navigate to the email folders pane on the far-left side and click on the “Sent” folder.

It might sound overly complicated, but do not worry recalling a message in Outlook is incredibly simple, no matter which version you’re running.